Shipping policy

Welcome to ddotss! We are dedicated to delivering your orders as quickly and efficiently as possible. Please read our shipping policy below to understand how your package will be processed and delivered.

1. Order Processing Time

  • All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • You will receive another notification when your order has shipped, along with a tracking number (if applicable).

2. Shipping Rates & Estimated Delivery Times

Shipping charges for your order will be calculated and displayed at checkout.

  • Standard Shipping: Estimated delivery within 3 to 5 business days.

  • Express Shipping: Estimated delivery within 1 to 2 business days. (Note: Delivery times may vary slightly depending on your location and courier services.)

3. Cash on Delivery (COD)

We offer Cash on Delivery for supported locations. Please ensure you provide an accurate delivery address and a valid phone number so the courier can contact you upon arrival.

4. Order Tracking

Once your order has shipped, you will receive an email or SMS with your tracking details. You can track your package directly through the carrier’s website.

5. Damaged or Missing Packages

If you receive your order damaged, or if your package is lost in transit, please contact us immediately at [ddotss451@gmail.com] or [03006002195] with your order number. We will work with the courier to resolve the issue as quickly as possible.

6. Contact Us

If you have any further questions about our shipping policy, feel free to reach out to us at:

  • Email: ddotss451@gmail.com

  • Phone / WhatsApp: 0300-6002195

  • Website: www.ddotss.com